Get In Touch With Our Team

Ready to transform your trading intelligence? Connect with our experts for demos, partnerships, and support.

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Multiple Ways to Connect

Choose the best way to reach our team based on your needs.

📞

Sales & Demos

Schedule a personalized demo or discuss pricing and features with our sales team.

Monday - Friday, 9 AM - 6 PM EST
🛠️

Technical Support

Get help with API integration, platform issues, and technical questions.

24/7 for Gold Standard clients
🤝

Partnerships

Explore strategic partnerships, integrations, and business development opportunities.

Response within 48 hours
📧

General Inquiries

Questions about our company, media inquiries, or general information.

Response within 24 hours
⚖️

Compliance & Legal

Regulatory questions, compliance documentation, and legal matters.

Secure communication available
💼

Careers

Join our team of quantitative analysts, engineers, and compliance experts.

View open positions

Our Response Commitment

We prioritize timely responses based on inquiry type and service level.

< 1 Hour
Critical Support Issues
< 4 Hours
Gold Standard Support
< 24 Hours
Sales & General Inquiries
< 48 Hours
Partnership Requests

Ready to Transform Your Trading Intelligence?

Join institutional leaders who trust ARCHITECT Black for regulatorily defensible, audit-ready market intelligence.

Contact Now Explore Gold Standard

Global Presence

Our offices around the world serve institutional clients across all time zones.

New York (HQ)
200 West Street, Suite 2100
New York, NY 10282
United States
Phone: +1 (212) 555-0100
Fax: +1 (212) 555-0101
London
25 Bank Street, Level 15
Canary Wharf
London E14 5JP, UK
Phone: +44 20 7946 0958
Fax: +44 20 7946 0959
Singapore
1 Raffles Quay, Level 27
South Tower
Singapore 048583
Phone: +65 6532 5800
Fax: +65 6532 5801
Tokyo
Marunouchi Trust Tower Main
1-8-3 Marunouchi, 26F
Chiyoda-ku, Tokyo 100-0005
Phone: +81 3 6267 4500
Fax: +81 3 6267 4501

Frequently Asked Questions

Quick answers to common questions about getting started.

How quickly can I get started with ARCHITECT Black? +
For Insight Stream (free tier), you can sign up and start accessing delayed signals immediately. Gold Standard clients typically complete onboarding within 2-3 business days after contract execution, including compliance verification and API setup.
What information do I need for a demo? +
We'll need basic information about your institution, assets under management, current trading strategies, and specific use cases. This helps us customize the demo to show the most relevant features for your needs.
Do you offer custom integrations? +
Yes, our Enterprise tier includes custom integrations with your existing trading systems, portfolio management platforms, and risk engines. Our technical team works closely with your IT department to ensure seamless integration.
What compliance frameworks do you support? +
We support major global regulatory frameworks including SEC, FINRA, MiFID II, CFTC, ESMA, MAS, ASIC, GDPR, PIPL, and more. Our compliance team stays current with regulatory changes and updates our systems accordingly.